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Domain Names
A domain name is your identity on the Internet. They make it easier to find your business or family website, and...
Get Online
Broadband CyberJet Plans CyberJet Bundles CyberJet: More InfoDial-up Free Dial-up...
Services
Homeline & Tolls Homeline Tolls Overview Tolls Frequently Asked Questions (FAQ) ...
Web Hosting
...
Database Hosting
If you're looking here you probably know what you are after. If not, you may also want to talk to a web developer about whether...
Secure Certificates
If you need to provide a secure part of your site, like for taking credit card orders, then you need a Secure Certificate for your...
NetGear DG834g
1. Open up a web browser and enter 192.168.0.1 in the address bar and hit the Enter key on your keyboard....
Traffic Explained
Everything you look at on, or download from, the Internet is made up of files of various sizes. These files are usually measured in bytes,...
Server Co-location
If you are looking to put your server on the Internet we can help with our secure, air conditioned data centre.All co-location solutions...
Payment Express
Payment Express is real time credit card processing that Actrix is happy to use and recommend. It's provided by a company called DPS....
Help Home
Welcome to the Actrix help pages. Please select one of the options in the menu to the left to find the information you require, or...
Dynalink RTA1025W
1. Open up a web browser and enter 192.168.1.1 in the address bar and hit the Enter key on your keyboard....
Actrix Help
The links on the left provide information about making a payment or topping up a pre-paid plan and adding extra mailboxes or a vacation message....
Server Information
On this page is the information required to set up most common Actrix services such as dial-up Internet access and E-mail. If you have trouble...
Dialup Connections
For help setting up an Actrix dialup connection please select your operating system from the menu on the left and follow the instructions provided. ...
CyberJet Connections
The links on the left provide information about general ADSL modem setup, specific step-by-step setup instructions for Actrix modems, basic troubleshooting steps and information on...
Internet Help
For Internet browser help please select your browser from the menu on the left and follow the instructions provided. If you have any questions or problems...
E-mail Help
The links on the left provide information about Spam, instructions on how to setup various E-mail programs for both PC's and Apple Mac computers as...
Virus Help
Actrix scan your e-mail for viruses as they arrive at our server. This will protect you against known e-mail viruses before they reach your machine....
Tutorials
Select one of the links on the left to view the tutorials. If you have any suggestions for future tutorials or questions about the current...
How to search the web
When you want to find something on the Web there is a range of search engines and directories that are available for you to use....
What can I do to prevent Spam?
There are a number of ways that Spam marketers can obtain your address as a potential Spam target some of the most common methods...
What is Actrix doing to stop Spam?
Spam is a considerable and costly nuisance for ISPs as every E-mail has to be "examined" by the filters, assessed for spammish likelihood, and the...
How to use the Actrix User Homepages
How to use the Actrix User HomepagesWith all Actrix domestic dial-up connections, you receive a limited amount of space for your...
How does your web browser know where to go
The Internet can be a mind-boggling thing. When you type a web address into your browser you soon find yourself connected to another computer that...
Why aren't the filters getting it all?
One of the reasons just relates to percentages. There will always be a percentage that sneaks through, and the more spam sent the greater number...
What happens when I click connect
When you've entered your username and password and clicked Connect your modem takes over and dials out using your phone line just the way that...
Why am I getting Spam not addressed to me?
It is virtually impossible for E-mail to get wrongly delivered, rules on mail servers just don't let it happen. The truth is that the E-mail...
Windows Vista
Follow the steps below to configure your computer for Actrix Networks1. Click Start then Control Panel, Network and Sharing Centre....
Windows XP
Follow the steps below to configure your computer for Actrix Networks1. Click Start then Connect To, Show all connections...
Windows 2000
Follow the steps below to configure your computer for Actrix Networks1. Click Start then Settings, Network and Dialup Connections...
Windows ME
Follow the steps below to configure your computer for Actrix Networks1. From the Start menu, click Settings, and choose Dial-up Networking...
Windows 95 & 98
Follow the steps below to configure your computer for Actrix Networks1. On your desktop, double click on My Computer 2. Double...
Windows NT
Follow the steps below to configure your computer for Actrix Networks1. Double-click the My Computer icon...
Mac OS Classic
Follow the steps below to configure your computer for Actrix Networks1. Double-click on the Hard Drive icon2. Double-click on the Internet...
Mac OSX
1. Click on the Apple at the top of the screen. Scroll down and click on System Preferences....
Internet Explorer 7
Internet Explorer 7...
Internet Explorer 6
Internet Explorer 6...
Internet Explorer 5
Internet Explorer 5...
ADSL Modem Setup
If you purchased your modem from Actrix please click here or use the Actrix Modem Setup link on the left for...
Billion 7100 and 7100S
1. Open up your web browser and enter 192.168.1.254 in the address bar and then hit the Enter key....
NetGear DG632
1. Open up a web browser and enter 192.168.0.1 in the address bar and hit the Enter key on your keyboard....
NetGear DM111P
1. Open up a web browser and enter 192.168.0.1 in the address bar and hit the Enter key on your keyboard....
Dynalink RTA1320
1. Open up a web browser and enter 192.168.1.1 in the address bar and hit the Enter key on your keyboard....
Basic Troubleshooting
If you purchased a modem from Actrix your new broadband modem is already configured and should only need to be connected to the power, phone...
Speed Factors
Factors Affecting the Speed of your CyberJet ConnectionYour plan...
Netscape 4
Netscape 4...
Safari
Safari...
Make a Payment
If you would like to set up an Internet or Phone banking payment, our account details are:Bank Account Name:...
Top up Pre-paid Plan
To top up your Cyberbyte 1 plan, click the link below to log in to My Actrix:Top Up Cyberbyte 1...
Add Extra Mailboxes
To add an additional mailbox to your account follow the steps below:1. Enter your User name and password into the My Actrix Login...
Add Vacation Message
Add Vacation Message To add a vacation message, follow the steps below:1....
Global Roaming
Dial Up Connection DetailsTo use CyberRoam you will need to create a new Dial-up profile on your computer. The steps are...
Spam
Spam is probably the most talked about and widespread problem facing the Internet today. It is an issue that impacts greatly both on the customer...
Why am I getting more Spam?
Spammers are now using more sophisticated techniques to bypass filters. Because these messages are now harder to filter, more is getting through to your mailbox....
Internet Explorer 7
Select the action you wish to perform from the menu on the left and follow the instructions provided. If you have any questions or...
Internet Explorer 6
Select the action you wish to perform from the menu on the left andfollow the instructions provided. If you have any questions or problems...
Internet Explorer 5
Select the action you wish to perform from the menu on the left andfollow the instructions provided. If you have any questions or problems...
Mozilla Firefox 2
Select the action you wish to perform from the menu on the left andfollow the instructions provided. If you have any questions or problems...
Netscape 4
Select the action you wish to perform from the menu on the left andfollow the instructions provided. If you have any questions or problems...
Safari
Select the action you wish to perform from the menu on the left andfollow the instructions provided. If you have any questions or problems...
Setting Your Homepage
Follow the steps below to set your homepage in Internet Explorer 71. Click Tools and then Internet Options...
Using Favourites
Using Favourites in Internet Explorer 71. Click the star shaped Favourites icon to view your current list of Favourites....
Reset to Default
To reset all Internet Explorer 7 settings to default1. Click Tools and then Internet Options...
Phishing Filter
To change Internet Explorer 7's phishing filter options1. Click Tools and then Internet Options2....
Setting Your Homepage
Follow the steps below to set your homepage in Internet Explorer 61. Click on Tools on the menu bar and select Internet Options....
Using Favourites
Using Favourites in Internet Explorer 61. Click the Favourites icon to view your current list of Favourites....
Reset To Default
To reset all Internet Explorer 6 settings to default1. Click on Tools on the menu bar and select Internet Options....
Setting Your Homepage
Follow the steps below to set your homepage in Internet Explorer 51. Click on Tools on the menu bar and select Internet Options....
Using Favourites
Using Favourites in Internet Explorer 51. Click the Favourites icon to view your current list of Favourites....
Reset To Default
To reset all Internet Explorer 5 settings to default1. Click on Tools on the menu bar and select Internet Options....
Using Bookmarks
To create a bookmark in Mozilla Firefox, follow the steps below:1. Click on the Bookmarks menu at top of the screen and select...
Setting Your Homepage
To set your homepage in Mozilla Firefox, follow the steps below:1. Click on the Tools menu and select Options....
Reset To Default
To reset some of Mozila Firefox's settings back to their defaults, follow the steps below:1. Click on the Tools menu and select Clear...
Setting Your Homepage
Follow the steps below to set your homepage in Netscape 41. On your tool bar click Edit and select Preferences....
Using Bookmarks
To create a general bookmark using Netscape Navigator follow these steps below:1. Enter the web address (URL) of the site you want to...
Setting Your Homepage
To set your homepage with Safari follow the steps below:1. Click on the Safari menu at the top and select Preferences....
Using Bookmarks
To add a bookmark in Safari, follow the steps below:1. Click on the Bookmarks menu at the top of the screen and select...
Reset To Default
To reset Safari back to its default settings, follow the steps below:1. Click on the Safari menu at the top of the screen...
Actrix Spam Filtering
Actrix provide free automated spam-filtering for all customers. Our computers will examine a message, and based on internationally developed criteria assign it a spam score...
Spam Code of Practice
Actrix is currently working with InternetNZ (The Internet Society of New Zealand), TCF (Telecommunications Carriers' Forum) and the NZ Marketing Association to create a Spam...
PC
Select an E-mail program from the left for step-by-step instructions on how to setup your Actrix e-mail address. If you have any questions about the...
Mac
Select an E-mail program from the left for step-by-step instructions on how to setup your Actrix e-mail address. If you have any questions about the...
Secure POP & IMAP
Actrix supports both Secure POP and Secure IMAP for checking your E-mail. Instructions are provided for Microsoft Outlook Express, Microsoft Outlook, Apple Mail and Mozilla...
Secure SMTP
Actrix supports Secure SMTP for sending your e-mail. Instructions are provided for Microsoft Outlook Express, Microsoft Outlook, Apple Mail and Mozilla Thunderbird. If you require...
Vista Mail
1. Click on Tools then Accounts.2. Click the Add button.3. Select...
Outlook Express
Follow the steps below to configure Outlook Express 5 for Actrix Networks 1. Click the Tools menu near the upper left of the...
Outlook 2007
Follow the steps below to configure Outlook 20071. Open Outlook2. From the Tools menu, choose Account Settings...
Outlook XP & 2003
Follow the steps below to configure Outlook XP & 20031. Go to Tools - E-mail Accounts.2....
Outlook 2000
Follow the steps below to configure Outlook 20001. Open Outlook2. From the Tools menu, choose Accounts...
Thunderbird 2
Follow the steps below to configure Mozilla Thunderbird 21. Go to Tools - Account Settings.2. Click...
Eudora 5.1
Follow the steps below to configure Eudora 5.11. Open the Eudora program by double clicking on the icon2. Click on the...
Netscape 4.7
Follow the steps below to configure Netscape Communicator 4.7Note: Do not click OK until all preferences are entered.1. With Netscape open,...
Mac OSX Mail
Follow the steps below to configure Mac OS-X Mail1. Click on the Mail menu at the top and select Preferences....
Entourage 2004
Follow the steps below to configure Microsoft Entourage1. First, click on the Entourage menu at the top of the screen and select Account...
Outlook Express
Follow the steps below to configure Outlook Express 51. Open Outlook Express2. Click on Tools3....
Netscape 6
Follow the steps below to configure Netscape 61. Open Netscape 62. Click on Tasks then Mail & Newsgroups3. Check...
Netscape 4.7
Follow the steps below to configure Netscape Communicator 4.71. Open Netscape Communicator 4.72. Click on Edit then Preferences...
Eudora 5
Follow the steps below to configure Eudora 5.01. Open Eudora 5.02. Click on Special in the...
Eudora Light
Follow the steps below to configure Eudora Light1. On your tool bar click on Special then Settings...
Windows XP Wireless
Note: These instructions are for Windows XP Service Pack 2 only and presume you are connecting to a wireless router that has already been configured...
Windows Vista Wireless
Note: These instructions presume you are connecting to a wireless router that has already been configured for Actrix CyberJet with both the wireless connection and...
Ruapehu Volcano Cam
Looking for the Mt. Ruapehu Volcano Cam?Well it's not here any more. In fact it hasn't been here for a long time.Actrix...
Daylight Savings
Daylight Savings Changes 2007 As you are probably aware there have been changes to the Daylight Savings law in New Zealand which...
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